This space is dedicated to my passion for fairness and consumer financial wellness.
Here I share my thoughts on payments and lending, accented by my life experience, products that enhance customers' choice and control.

Blockchain- Sending Money to Anyone, Anywhere

Money transfer that is either free extremely low cost and takes seconds to reach your account, not days or weeks, from anywhere in the world

Oct 25, 20214 min read

We should reimagine bank branches as service center for complex tranxs. Getting the formula right will create higher customer retention.

Aug 23, 20214 min read

Unlocking the data out of the core banking system will help FIs to be more innovative, deliver better UX and compete with emerging threats

Jun 28, 20213 min read

Imagine a super app, an "Amazon of Financial Services" for the underbanked segment. No more payday lender, no money order for bill payment

May 30, 20214 min read

How lenders evaluate credit applications has not changed in 20+ years. Now with new technology and data, the situation is changing rapidly.

Apr 12, 20214 min read

Large banks must rethink UX, features and business model of their deposit products to fend off coming consumer flight to their competitors

Apr 3, 20213 min read

Retail banking customers are ready for a new paradigm in customer experience beyond sleek mobile apps. Can FIs meet consumer expectation?

Mar 3, 20213 min read

New technology and consumer expectations are erasing the line between payments and lending. Would FIs adapt to their customer need?

Feb 5, 20212 min read

Time to ditch fragmented application processing systems. The future is in connecting banking cores to a single Account Opening Platform.

Jan 14, 20212 min read

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